Terms & refunds

PassportPicNow is an independent photo editing service. We are not a government agency and are not affiliated with any. You can get passport and visa photos elsewhere, including for free from some official tools; you pay us for convenience.

What we do

We resize and position your photo, replace the background and check for common problems based on the published rules for the document you choose. We do not change your facial features.

Money-back guarantee

If an official office rejects your photo because of how we processed it (size, head position or background), email us within 30 days with the rejection notice and we'll redo it for free or refund you in full. We can't refund rejections caused by the original photo itself, such as glasses, expression, lighting or an outdated likeness, when we warned you about them before purchase.

Printed copies

Prints are produced and mailed by our print partner. If your prints arrive damaged or don't arrive, contact us and we'll reprint them.

Contact

support@passportpicnow.com